June 9, 2020 – Key Technology, a member of the Duravant family of operating companies, offers food processors virtual equipment demonstrations, application tests and employee training from their Innovation and Solutions Centers in Walla Walla, Washington, USA and Hasselt, Belgium. These remote sessions, done via a live video interface, provide a rich and convenient customer experience while showcasing Key’s sorting, conveying and other processing solutions.
“The COVID-19 pandemic has made virtual demos more important now than ever. In addition to protecting workers, these interactive sessions are cost effective, productive and scale well. Some processors may not have the funds or time to fly several team members to our facility – with virtual demos, up to 15 different participants across multiple facilities can join the demonstration, test or training,” said Bob Rhodes, Director of Global Applications Engineering at Key Technology. “Compared to in-person visits, the live video interface allows food processors to watch multiple views of a system simultaneously and develop a more holistic understanding of the solution.”
Virtual demos enable customers joining from anywhere in the world to collaborate with Key’s applications team and make observations, ask questions and, if needed, immediately effect a change in the process in real time. The live video interface includes a screen share of the system’s software and images from four or more cameras, with each one showing a different view of the system. On a digital sorter, one camera might be pointed at the whole system, one at the infeed, one at the accept stream, one at the reject stream and one at a table with accumulation samples from the different streams. The equipment is typically set up to run the customer’s product to accurately illustrate how the system will perform given their application. Virtual demos/tests/training can be recorded for later review.
Demos are available for Key’s line of sorters, including VERYX® (both belt-fed and chute-fed) and Optyx®, as well as their vibratory conveyors, including Iso-Flo® and Impulse®, and material handling systems like their Sliver Sizer Remover (SSR). Sorters may be equipped with three-way sorting, multi-sensor Pixel Fusion™, Information Analytics software and more.
About Key Technology, Inc.
Key Technology is a global leader in the design and manufacture of automation systems including digital sorters, conveyors and other processing equipment. Applying processing knowledge and application expertise, Key helps customers in the food processing and other industries improve quality, increase yield, and reduce cost. Key manufactures its products at its headquarters in Walla Walla, Washington, USA; Beusichem, the Netherlands; Hasselt, Belgium; and Redmond, Oregon, USA. Key’s domestic facilities are certified to the ISO 9001:2015 standard. Key offers customer demonstration and testing services at five locations including Walla Walla, Beusichem, and Hasselt as well as Sacramento, California, USA and Melbourne, Australia; and maintains a sales and service office in Santiago de Queretaro, Mexico. Key is a Duravant Company.
Headquartered in Downers Grove, IL, Duravant is a global engineered equipment company with manufacturing, sales and service facilities throughout North America, Europe and Asia. Through their portfolio of operating companies, Duravant delivers trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks, they provide immediate and lifetime aftermarket support to all the markets they serve in the food processing, packaging and material handling sectors. Duravant’s market-leading brands are synonymous with innovation, durability and reliability. Visit www.duravant.com.